Velodyne strives to provide an excellent Service experience. If you are experiencing any issues with Velodyne products please contact any one of our Authorized Dealers or Service Centers. They will assist you to troubleshoot the product to confirm that service is required, provide any warranty or non-warranty repair services, and handle any inquiries for product parts and accessories.
Be prepared to provide the following information for the Authorized Dealers or Service Centers:
- Model of the unit
- Serial # of the unit
- Detailed Symptom of the Description
- Copy of purchase invoice (for warranty verification)
Thank you for being a valued Velodyne customer.