{"id":29390,"date":"2021-05-05T23:11:04","date_gmt":"2021-05-05T21:11:04","guid":{"rendered":"http:\/\/velodyne-acoustics-wpml.local\/wp\/?page_id=29390"},"modified":"2025-09-04T11:33:32","modified_gmt":"2025-09-04T09:33:32","slug":"warranty","status":"publish","type":"page","link":"https:\/\/velodyneacoustics.com\/en\/warranty\/","title":{"rendered":"Warranty"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row type=&#8221;full_width_section&#8221;][vc_column width=&#8221;1\/1&#8243;]\n\t\t\t\t<p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t\t<sr7-module data-alias=\"garantie\" data-id=\"32\" id=\"SR7_32_1\" class=\"rs-ov-hidden\" data-version=\"6.7.55\">\n\t\t\t\t\t<sr7-adjuster><\/sr7-adjuster>\n\t\t\t\t\t<sr7-content>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_32_1-1\" data-key=\"1\">\n\t\t\t\t\t\t\t<sr7-bg id=\"SR7_32_1-1-4\" class=\"sr7-layer\"><noscript><img decoding=\"async\" src=\"https:\/\/velodyneacoustics.com\/wp-content\/uploads\/2021\/05\/slider-background-warranty.jpg\" alt=\"\" title=\"slider-background-warranty\"><\/noscript><\/sr7-bg>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_32_1-1-2\" class=\"sr7-layer\">Guaranteed to last. <br \/>\nWith Guarantee.<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_32_1-1-3\" class=\"sr7-layer\">Velodyne Acoustics<\/sr7-txt>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_32_1-102\" data-key=\"102\">\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t<\/sr7-content>\n\t\t\t\t\t<image_lists style=\"display:none\">\n\t\t\t\t\t\t<img data-src=\"\/\/velodyneacoustics.com\/wp-content\/uploads\/2021\/05\/slider-background-warranty.jpg\" data-libid=\"29514\" data-lib=\"medialibrary\" title=\"slider-background-warranty\" width=\"0\" height=\"0\" data-dbsrc=\"Ly92ZWxvZHluZWFjb3VzdGljcy5jb20vd3AtY29udGVudC91cGxvYWRzLzIwMjEvMDUvc2xpZGVyLWJhY2tncm91bmQtd2FycmFudHkuanBn\"\/>\n\t\t\t\t\t<\/image_lists>\n\t\t\t\t<\/sr7-module>\n\t\t\t\t<script>\n\t\t\t\t\twindow.SR7 ??={};SR7.PMH ??={}; SR7.PMH[\"SR7_32_1\"] = {cn:100,state:false,fn: function() { if (window._tpt!==undefined && window._tpt.prepareModuleHeight !== undefined) {  _tpt.prepareModuleHeight({id:\"SR7_32_1\",el:[750,750,700,600,650],type:'standard',shdw:'0',gh:[750,750,600,500,400],gw:[1240,1240,1024,778,480],vpt:['-200px&#039;,&#039;-200px&#039;,&#039;-200px&#039;,&#039;-200px&#039;,&#039;-200px'],size:{fullWidth:true, fullHeight:false},mh:'0',onh:0,onw:0,bg:{color:'{\"orig\":\"transparent\",\"type\":\"solid\",\"string\":\"transparent\"}'},googleFont:\"ignore\"});   SR7.PMH[\"SR7_32_1\"].state=true;} else if(SR7.PMH[\"SR7_32_1\"].cn-->0)\tsetTimeout( SR7.PMH[\"SR7_32_1\"].fn,19);}};SR7.PMH[\"SR7_32_1\" ].fn();\n\t\t\t\t<\/script>\n[\/vc_column][\/vc_row][vc_row bg_color=&#8221;#222222&#8243; text_color=&#8221;light&#8221; top_padding=&#8221;10&#8243; bottom_padding=&#8221;10&#8243;][vc_column width=&#8221;1\/1&#8243;][vc_column_text]<a href=\"\/en\/products\/\" class=\"sliderbar\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/velodyneacoustics.com\/wp-content\/uploads\/2021\/03\/icon-subwoofer-white.png\" width=\"25\" height=\"25\"> Our Subwoofers<\/a><a class=\"sliderbar\" href=\"\/en\/experience\/\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/velodyneacoustics.com\/wp-content\/uploads\/2021\/03\/icon-dealerships-white.png\" width=\"30\" height=\"30\"> Find Distributors<\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row top_padding=&#8221;100&#8243; bottom_padding=&#8221;100&#8243;][vc_column width=&#8221;1\/1&#8243;][vc_column_text]<\/p>\n<h2>Warranty services<\/h2>\n<p>Please choose your desired warranty option below.[\/vc_column_text][vc_tta_tabs active_section=&#8221;1&#8243; el_class=&#8221;warranty-tabs&#8221;][vc_tta_section title=&#8221;Manufacturer warranty&#8221; tab_id=&#8221;manufacturer-warranty&#8221;]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f38403-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"38403\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/29390#wpcf7-f38403-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"38403\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f38403-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/><input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:38403,&quot;conditions&quot;:[{&quot;then_field&quot;:&quot;-1&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;-1&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Repair request&quot;}]},{&quot;then_field&quot;:&quot;-1&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;-1&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Spare part inquiry&quot;}]},{&quot;then_field&quot;:&quot;-1&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;-1&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;General inquiry&quot;}]}],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false,&quot;repeater_remove_button&quot;:&quot;bottom&quot;,&quot;notice_dismissed_install-cf7&quot;:true,&quot;notice_dismissed_rollback-cf7-5.7.2&quot;:true,&quot;notice_dismissed_rollback-cf7-5.8&quot;:true,&quot;notice_dismissed_rollback-cf7-5.8.7&quot;:true,&quot;notice_dismissed_rollback-cf7-5.9.2&quot;:true,&quot;notice_dismissed_rollback-cf7-5.9.5&quot;:true,&quot;notice_dismissed_rollback-cf7-6.0.4&quot;:true}}\" \/>\n<\/fieldset>\n<div class=\"kontaktdaten\">\n\t<h2>Your contact details\n\t<\/h2>\n\t<p><label>Name and surname*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"vor-nachname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"vor-nachname\" \/><\/span><\/label>\n\t<\/p>\n\t<div class='content-column one_half'><\/p>\n\t<div class=\"margin-cf7\">\n\t\t<p><label>E-mail address*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"email-adresse\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"email-adresse\" \/><\/span><\/label>\n\t\t<\/p>\n\t<\/div><\/div>\n\t<div class='content-column one_half last_column'><label>Phone number*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"telefonnummer\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"telefonnummer\" \/><\/span><\/label><br \/><\/div><div class='clear_column'><\/div>\n<\/div>\n<div class=\"adresse\">\n\t<h2>Your address\n\t<\/h2>\n\t<div class='content-column one_half'><\/p>\n\t<div class=\"margin-cf7\">\n\t\t<p><label>Street address*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"strasse-hausnummer\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"strasse-hausnummer\" \/><\/span><\/label><br \/>\n<label>Postal code, City*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"plz-ort\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"plz-ort\" \/><\/span><\/label>\n\t\t<\/p>\n\t<\/div><\/div>\n\t<div class='content-column one_half last_column'><label>State or Province*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"bundesland\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"bundesland\" \/><\/span> <\/label><br \/>\n<label>Country*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"land\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"land\" \/><\/span> <\/label><br \/><\/div><div class='clear_column'><\/div>\n<\/div>\n<div class=\"reparatur\">\n\t<h2>Warranty request\n\t<\/h2>\n\t<div class='content-column one_half'><\/p>\n\t<div class=\"margin-cf7\">\n\t\t<p><label>Model*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"produkt\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"produkt\" \/><\/span><\/label><br \/>\n<label>Serial number*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"seriennummer\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"seriennummer\" \/><\/span><\/label>\n\t\t<\/p>\n\t<\/div><\/div>\n\t<div class='content-column one_half last_column'><label>Purchase date*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"kaufdatum\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"kaufdatum\" \/><\/span><\/label><br \/>\n<label>Dealer \/ Shop*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"haendler\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"haendler\" \/><\/span><\/label><br \/><\/div><div class='clear_column'><\/div>\n\t<p><label>Do you have questions?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"nachricht\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"nachricht\"><\/textarea><\/span><\/label><br \/>\n<label class=\"anhang\">Invoice*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"rechnung\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" accept=\".pdf,.jpg,.jpeg,.png\" aria-required=\"true\" aria-invalid=\"false\" type=\"file\" name=\"rechnung\" \/><\/span><\/label>\n\t<\/p>\n<\/div>\n<div class=\"datenschutz\">\n\t<p><label>Please enter the following Captcha: <input type=\"hidden\" name=\"_wpcf7_captcha_challenge_captcha-2\" value=\"1439113962\" \/><img loading=\"lazy\" decoding=\"async\" class=\"wpcf7-form-control wpcf7-captchac wpcf7-captcha-captcha-2\" width=\"72\" height=\"24\" alt=\"captcha\" src=\"https:\/\/velodyneacoustics.com\/wp-content\/uploads\/wpcf7_captcha\/1439113962.png\" \/><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"captcha-2\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-captchar\" autocomplete=\"off\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"captcha-2\" \/><\/span><\/label>\n\t<\/p>\n\t<p><label class=\"datenschutz\"><span class=\"wpcf7-form-control-wrap\" data-name=\"datenschutz\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"datenschutz\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">You agree that your personal information will be used in order to process your request. Find more information and cancellation notices in our <a href=\"\/datenschutz\/\">Privacy Policy<\/a>.<\/span><\/label><\/span><\/span><\/span><\/label>\n\t<\/p>\n\t<p><label class=\"datenspeicherung\"><span class=\"wpcf7-form-control-wrap\" data-name=\"datenspeicherung\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"datenspeicherung\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">You agree that your personal information will be stored in our online database to confirm your warranty claim. It will be securely erased once the warranty period of your individual product has expired. Find more information and cancellation notices in our <a href=\"\/datenschutz\/\">Privacy Policy<\/a>.<\/span><\/label><\/span><\/span><\/span><\/label>\n\t<\/p>\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner button\" type=\"submit\" value=\"Send\" \/>\n\t<\/p>\n<\/div><input type='hidden' class='wpcf7-pum' value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}' \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_tta_section][vc_tta_section title=&#8221;Legal warranty&#8221; tab_id=&#8221;legal-warranty&#8221;]<div class=\"box clearfix style-3 wpb_content_element align-center \" style=\"padding: 40px 40px 40px 40px; \">For international warranty services, please contact your local sales partner.<\/p>\n<p><a class=\"button blue\" href=\"https:\/\/velodyneacoustics.com\/en\/experience\/\">Distributors &amp; Service-Centers<\/a><\/div>[\/vc_tta_section][\/vc_tta_tabs][\/vc_column][\/vc_row][vc_row text_align=&#8221;center&#8221; top_padding=&#8221;100&#8243; bottom_padding=&#8221;100&#8243; class=&#8221;hidden&#8221;][vc_column width=&#8221;1\/1&#8243;][vc_column_text]<\/p>\n<h1>Thank you for your confidence<\/h1>\n<h2>Velodyne Acoustics subwoofers are designed with a passion<\/h2>\n<p>for giving you the best possible low-frequency foundation for music, movies and games. That&#8217;s what we&#8217;ve been researching for more than 35 years.<br \/>\nBut we also focus on another important premise &#8211; providing you with a product you can enjoy for a long time. That&#8217;s why we give you our Velodyne Acoustics Premium manufacturer&#8217;s warranty.[\/vc_column_text][\/vc_column][\/vc_row][vc_row bg_color=&#8221;#222222&#8243; text_color=&#8221;light&#8221; text_align=&#8221;center&#8221; top_padding=&#8221;100&#8243; bottom_padding=&#8221;100&#8243; class=&#8221;hidden&#8221;][vc_column el_class=&#8221;box-features&#8221; text_color=&#8221;light&#8221; text_align=&#8221;center&#8221; width=&#8221;1\/2&#8243;]<div class=\"single_image wpb_content_element align-center    \" data-animation=\"none\" data-delay=\"0\"><img loading=\"lazy\" decoding=\"async\" width=\"484\" height=\"484\" src=\"https:\/\/velodyneacoustics.com\/wp-content\/uploads\/2021\/05\/2-years-warranty.png\" class=\"attachment-full\" alt=\"\" title=\"2 Jahre Garantie als Standard\" srcset=\"https:\/\/velodyneacoustics.com\/wp-content\/uploads\/2021\/05\/2-years-warranty.png 484w, https:\/\/velodyneacoustics.com\/wp-content\/uploads\/2021\/05\/2-years-warranty-300x300.png 300w, https:\/\/velodyneacoustics.com\/wp-content\/uploads\/2021\/05\/2-years-warranty-80x80.png 80w\" sizes=\"auto, (max-width: 484px) 100vw, 484px\" \/><\/div>[vc_column_text]<\/p>\n<h3>2 years warranty as standard &#8211; plus warranty extension<\/h3>\n<p>All Velodyne Acoustics subwoofers come with a 2-year premium warranty. By registering your product through this link, you will receive an additional year of warranty. *[\/vc_column_text][\/vc_column][vc_column el_class=&#8221;box-features&#8221; text_color=&#8221;light&#8221; text_align=&#8221;center&#8221; width=&#8221;1\/2&#8243;]<div class=\"single_image wpb_content_element align-center    \" data-animation=\"none\" data-delay=\"0\"><img loading=\"lazy\" decoding=\"async\" width=\"484\" height=\"484\" src=\"https:\/\/velodyneacoustics.com\/wp-content\/uploads\/2021\/05\/5-years-warranty.png\" class=\"attachment-full\" alt=\"\" title=\"5 Jahre Garantie f\u00fcr die Spitzenmodelle\" srcset=\"https:\/\/velodyneacoustics.com\/wp-content\/uploads\/2021\/05\/5-years-warranty.png 484w, https:\/\/velodyneacoustics.com\/wp-content\/uploads\/2021\/05\/5-years-warranty-300x300.png 300w, https:\/\/velodyneacoustics.com\/wp-content\/uploads\/2021\/05\/5-years-warranty-80x80.png 80w\" sizes=\"auto, (max-width: 484px) 100vw, 484px\" \/><\/div>[vc_column_text]<\/p>\n<h3>5-year warranty for the top models &#8211; plus warranty extension<\/h3>\n<p>Velodyne Acoustics&#8217; top-of-the-line models come with a 5-year warranty. So, you can be absolutely sure about your investment in the best sound. Again, by registering, you will receive an additional year of warranty.*[\/vc_column_text][\/vc_column][\/vc_row][vc_row top_padding=&#8221;60&#8243; bottom_padding=&#8221;60&#8243; class=&#8221;hidden&#8221;][vc_column column_center=&#8221;true&#8221; width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h2>Premium Warranty<\/h2>\n<p>Our Velodyne Acoustics Premium manufacturer&#8217;s warranty covers all major components, such as:<\/p>\n<ul>\n<li>cabinet &amp; terminal<\/li>\n<li>Loudspeaker<\/li>\n<li>Integrated electronics<\/li>\n<\/ul>\n<p>Please note that the Velodyne Acoustics Premium Warranty does not apply in the event of misuse or electrical or mechanical overload.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div class=\"single_image wpb_content_element align-left    \" data-animation=\"none\" data-delay=\"0\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1000\" src=\"https:\/\/velodyneacoustics.com\/wp-content\/uploads\/2021\/04\/mircroveex-black-perspektive-01.png\" class=\"attachment-full\" alt=\"\" title=\"Velodyne Acoustics MicroVee MKII\" srcset=\"https:\/\/velodyneacoustics.com\/wp-content\/uploads\/2021\/04\/mircroveex-black-perspektive-01.png 1000w, https:\/\/velodyneacoustics.com\/wp-content\/uploads\/2021\/04\/mircroveex-black-perspektive-01-300x300.png 300w, https:\/\/velodyneacoustics.com\/wp-content\/uploads\/2021\/04\/mircroveex-black-perspektive-01-768x768.png 768w, https:\/\/velodyneacoustics.com\/wp-content\/uploads\/2021\/04\/mircroveex-black-perspektive-01-80x80.png 80w, https:\/\/velodyneacoustics.com\/wp-content\/uploads\/2021\/04\/mircroveex-black-perspektive-01-500x500.png 500w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/div>[\/vc_column][\/vc_row][vc_row class=&#8221;hidden&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h3>Long spare parts availability<\/h3>\n<p>At Velodyne Acoustics, we are proud to be able to provide you with many years of enjoyment from our products. However, over the years, certain parts may wear out or be lost &#8211; such as the remote control, the measurement microphone or the front cover. We also keep spare parts for products that are more than 20 years old. Through our service we keep these parts in stock, just contact us.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h3>Repair centers all around the world<\/h3>\n<p>You will find the best service in warranty cases at Velodyne Acoustics all over the world, whether you live in North America, Europe or Asia. In Germany, the service center is located at the Velodyne Acoustics headquarters in Hamburg.<br \/>\nThe ways here are personal and short: Your individual questions will be answered by the service technician himself.<br \/>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row class=&#8221;hidden&#8221;][vc_column width=&#8221;1\/1&#8243;]<div class=\"spacer\" style=\"height: 50px;\"><\/div>[\/vc_column][\/vc_row][vc_row bg_color=&#8221;#f7f7f7&#8243; top_padding=&#8221;60&#8243; bottom_padding=&#8221;60&#8243; class=&#8221;hidden&#8221;][vc_column el_class=&#8221;small-warranty&#8221; width=&#8221;1\/1&#8243;][vc_column_text]*The extended Velodyne Acoustics warranty may only be exercised by the original purchaser upon presentation of the warranty card and invoice within two months of purchase (date on invoice). Should the unit be resold during the special warranty period, the unit must be inspected by either Velodyne Acoustics or an authorized dealer.[\/vc_column_text][\/vc_column][\/vc_row][vc_row bg_color=&#8221;#222222&#8243; text_color=&#8221;light&#8221; top_padding=&#8221;50&#8243; bottom_padding=&#8221;50&#8243; class=&#8221;row-cta&#8221;][vc_column width=&#8221;1\/1&#8243;][vc_column_text]<h2>Got any questions?<\/h2>\r\n<a class=\"button cta popmake-29733\">Contact us<\/a>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;full_width_section&#8221;][vc_column width=&#8221;1\/1&#8243;][\/vc_column][\/vc_row][vc_row bg_color=&#8221;#222222&#8243; text_color=&#8221;light&#8221; top_padding=&#8221;10&#8243; bottom_padding=&#8221;10&#8243;][vc_column width=&#8221;1\/1&#8243;][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_row top_padding=&#8221;100&#8243; bottom_padding=&#8221;100&#8243;][vc_column width=&#8221;1\/1&#8243;][vc_column_text] Warranty services Please choose your desired warranty option below.[\/vc_column_text][vc_tta_tabs active_section=&#8221;1&#8243; el_class=&#8221;warranty-tabs&#8221;][vc_tta_section title=&#8221;Manufacturer warranty&#8221; tab_id=&#8221;manufacturer-warranty&#8221;][\/vc_tta_section][vc_tta_section title=&#8221;Legal warranty&#8221; tab_id=&#8221;legal-warranty&#8221;][\/vc_tta_section][\/vc_tta_tabs][\/vc_column][\/vc_row][vc_row text_align=&#8221;center&#8221; top_padding=&#8221;100&#8243; bottom_padding=&#8221;100&#8243; class=&#8221;hidden&#8221;][vc_column width=&#8221;1\/1&#8243;][vc_column_text] Thank you for your confidence Velodyne Acoustics subwoofers are designed with a passion for giving you the best possible low-frequency foundation for music, movies and games. That&#8217;s what we&#8217;ve been researching for more than 35 years. But we also focus on another important premise &#8211; providing you with a product you can enjoy for a long time. That&#8217;s why we give you our Velodyne Acoustics Premium manufacturer&#8217;s warranty.[\/vc_column_text][\/vc_column][\/vc_row][vc_row bg_color=&#8221;#222222&#8243; text_color=&#8221;light&#8221; text_align=&#8221;center&#8221; top_padding=&#8221;100&#8243; bottom_padding=&#8221;100&#8243; class=&#8221;hidden&#8221;][vc_column el_class=&#8221;box-features&#8221; text_color=&#8221;light&#8221; text_align=&#8221;center&#8221; width=&#8221;1\/2&#8243;][vc_column_text] 2 years warranty as standard &#8211; plus warranty extension All Velodyne Acoustics subwoofers come with a 2-year premium warranty. By registering your product through this link, you will receive an additional year of warranty. *[\/vc_column_text][\/vc_column][vc_column el_class=&#8221;box-features&#8221; text_color=&#8221;light&#8221; text_align=&#8221;center&#8221; width=&#8221;1\/2&#8243;][vc_column_text] 5-year warranty for the top models &#8211; plus warranty extension Velodyne Acoustics&#8217; top-of-the-line models come with a 5-year warranty. So, you can be absolutely sure about your investment in the best sound. Again, by registering, you will receive an additional year of warranty.*[\/vc_column_text][\/vc_column][\/vc_row][vc_row top_padding=&#8221;60&#8243; bottom_padding=&#8221;60&#8243; class=&#8221;hidden&#8221;][vc_column column_center=&#8221;true&#8221; width=&#8221;1\/2&#8243;][vc_column_text] Premium Warranty [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-29390","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Warranty - Velodyne Acoustics<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/velodyneacoustics.com\/en\/warranty\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Warranty - Velodyne Acoustics\" \/>\n<meta property=\"og:description\" content=\"[vc_row type=&#8221;full_width_section&#8221;][vc_column width=&#8221;1\/1&#8243;][\/vc_column][\/vc_row][vc_row bg_color=&#8221;#222222&#8243; text_color=&#8221;light&#8221; top_padding=&#8221;10&#8243; bottom_padding=&#8221;10&#8243;][vc_column width=&#8221;1\/1&#8243;][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_row top_padding=&#8221;100&#8243; bottom_padding=&#8221;100&#8243;][vc_column width=&#8221;1\/1&#8243;][vc_column_text] Warranty services Please choose your desired warranty option below.[\/vc_column_text][vc_tta_tabs active_section=&#8221;1&#8243; el_class=&#8221;warranty-tabs&#8221;][vc_tta_section title=&#8221;Manufacturer warranty&#8221; tab_id=&#8221;manufacturer-warranty&#8221;][\/vc_tta_section][vc_tta_section title=&#8221;Legal warranty&#8221; tab_id=&#8221;legal-warranty&#8221;][\/vc_tta_section][\/vc_tta_tabs][\/vc_column][\/vc_row][vc_row text_align=&#8221;center&#8221; top_padding=&#8221;100&#8243; bottom_padding=&#8221;100&#8243; class=&#8221;hidden&#8221;][vc_column width=&#8221;1\/1&#8243;][vc_column_text] Thank you for your confidence Velodyne Acoustics subwoofers are designed with a passion for giving you the best possible low-frequency foundation for music, movies and games. That&#8217;s what we&#8217;ve been researching for more than 35 years. But we also focus on another important premise &#8211; providing you with a product you can enjoy for a long time. That&#8217;s why we give you our Velodyne Acoustics Premium manufacturer&#8217;s warranty.[\/vc_column_text][\/vc_column][\/vc_row][vc_row bg_color=&#8221;#222222&#8243; text_color=&#8221;light&#8221; text_align=&#8221;center&#8221; top_padding=&#8221;100&#8243; bottom_padding=&#8221;100&#8243; class=&#8221;hidden&#8221;][vc_column el_class=&#8221;box-features&#8221; text_color=&#8221;light&#8221; text_align=&#8221;center&#8221; width=&#8221;1\/2&#8243;][vc_column_text] 2 years warranty as standard &#8211; plus warranty extension All Velodyne Acoustics subwoofers come with a 2-year premium warranty. 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